Privacy Policy.

1. Introduction

The Woman's Club of South Pasadena ("we," "us," "our," or "the Club") is a 501(c) non-profit organization founded in 1899, dedicated to service, philanthropy, and building connections among women of all ages. This Privacy Policy explains how we collect, use, and protect information when you visit womansclubsp.com, become a member, rent our Clubhouse, donate, or otherwise interact with the Club.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit a contact form on our website (general inquiries, venue rentals, or membership)
• Apply for or maintain Club membership
• Inquire about or book a venue rental at our Clubhouse
• Make a donation to the Club
• Register for or RSVP to a Club event
• Communicate with us by email, phone, or text message

This information may include your name, email address, phone number, mailing address, payment information (for donations, dues, or rentals), event details, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit womansclubsp.com, we automatically collect:

• Website analytics (pages visited, time on site, referring URL)
• Browser type, device information, and IP address
• Cookies and similar technologies necessary for site functionality

2.3 Information from Third Parties

We may receive information about you from third parties such as payment processors (for donation and rental transactions), social media platforms (when you interact with our official accounts), and our service providers.

3. How We Use Your Information

We use your information to:

• Respond to inquiries about membership, venue rentals, donations, and events
• Manage your Club membership, including dues, communications, and member events
• Coordinate venue rentals and event logistics
• Process donations and issue tax-deductible receipts
• Send communications about Club programs, fundraisers, scholarships, and philanthropic activities
• Send SMS messages related to the above purposes (with your consent)
• Improve our website, services, and member experience
• Comply with legal obligations including IRS reporting requirements

4. SMS / Text Messaging

By providing your phone number through any of our contact forms, membership application, venue rental inquiry, or directly to a Club representative and checking the consent box (or otherwise affirming consent), you consent to receive SMS text messages from The Woman's Club of South Pasadena.

Message types include:

• Inquiry confirmations and follow-ups
• Venue rental coordination and reminders
• Event invitations, reminders, and updates
• Membership renewal and dues reminders
• Fundraiser and philanthropic event notifications

Message and data rates may apply. Message frequency varies based on your relationship with the Club. You can reply STOP at any time to unsubscribe, or HELP for assistance. For complete SMS program terms, see our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS delivery is provided through Twilio, our messaging service provider, which processes phone numbers solely to deliver messages on our behalf and is contractually prohibited from using this data for any other purpose.

5. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processors, email service providers, our CRM platform (SHINES OS), and SMS delivery (Twilio). These providers are contractually obligated to use your data only for the services they provide to us.
• Legal Requirements: We may disclose information if required by law, court order, subpoena, or governmental authority, or if we believe disclosure is necessary to protect our rights, investigate fraud, or ensure safety.
• With Your Consent: We may share information for any other purpose with your explicit consent.
• SMS Data: We never share phone numbers, SMS consent data, or opt-in information with third parties or affiliates for marketing or promotional purposes.

6. Data Security

We use industry-standard security measures to protect your information, including encryption of data in transit and access controls limiting who can view personal information. No method of electronic transmission or storage is 100% secure, but we work to safeguard your data.

7. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to Know: Request what personal information we have collected about you
• Right to Delete: Request deletion of your personal information
• Right to Opt Out of Sale: We do not sell personal information; this right is not applicable but is noted for transparency
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us using the information at the bottom of this policy.

8. Cookies

Our website uses cookies for essential functionality (such as form submissions) and analytics. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

11. Data Retention

We retain your personal information for as long as needed to provide our services, comply with legal obligations (such as tax reporting for donations), resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Material changes will be communicated by email to members and donors when appropriate.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: